COMMUNITY ASSOCIATION MANAGER
Garden City/Murrells Inlet
COMMUNITY ASSOCIATION MANAGER
Full Time • Garden City/Murrells Inlet
Benefits:
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
Community Association Manager (Experienced) – Job Description
Position Overview
We are seeking an experienced Community Association Manager to oversee a diverse portfolio of residential communities, including single-family homes, townhomes, condominiums, and high-rise properties. This role requires a proactive, organized professional who can effectively support Board members, manage daily operations, and maintain strong relationships with homeowners and vendors.
Key Responsibilities
- Manage a portfolio of communities, ensuring smooth daily operations and compliance with governing documents and regulations.
- Advise and support Board Members by recommending effective courses of action to conduct association business.
- Deliver management services in accordance with contractual agreements.
- Assist Boards and homeowners in resolving issues in a professional and timely manner.
- Oversee financial operations, including:
- Reviewing and approving invoices
- Monitoring reserve study updates
- Reviewing monthly financial statements for accuracy prior to Board distribution
- Prepare draft annual budgets in collaboration with Boards.
- Conduct regular site inspections and ensure compliance with community standards.
- Obtain and review vendor proposals; coordinate contracted services.
- Attend and facilitate association meetings, including Board, annual, and turnover meetings.
- Prepare and distribute Board packets, agendas, and meeting calendars.
- Maintain consistent communication with Board members, homeowners, and vendors via phone, email, and in person.
- Stay current on governing documents, state statutes, and local ordinances applicable to assigned communities.
- Foster strong client relationships to support long-term satisfaction and retention.
Qualifications & Skills
- Demonstrated leadership abilities with confidence in public speaking (small and large groups)
- Strong written and verbal communication skills
- Excellent time management with the ability to meet deadlines and address urgent issues
- Proven conflict resolution and problem-solving skills
- Highly organized with exceptional attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Customer service-oriented with a professional demeanor
- Collaborative team player with adaptability to shifting priorities
Physical Requirements
This position may require physical activity, including sitting, standing, bending, kneeling, lifting, carrying, climbing stairs, and moving items up to 25 lbs.
Education, Experience & Licensing
- High school diploma or equivalent required
- Bachelor’s degree or equivalent experience preferred
- Minimum of three (3) years of community association management experience
- CMCA AMS & PCAM designations are a plus
- Proficiency in Microsoft Office Suite (Outlook, Excel, PowerPoint, Word)
- Experience with Enumerate Central & Engage management software preferred
Compensation
Starting compensation is commensurate with experience and professional designations. Candidates holding advanced industry certifications will be eligible for higher starting compensation, with the PCAM (Professional Community Association Manager) designation qualifying for the highest starting salary range. Applicant with CAI Designations and High-rise management experience is preferred.
Compensation: $70,000.00 - $82,000.00 per year
Meet the Team
KELLY WHITE, OWNER AND PRESIDENT
Kelly has twenty-five plus years experience managing community homeowner associations. When she approached her first community proposing her new company manage their association, she was accompanied by a Regional Vice President of one of the largest land developers in the U.S. He stood with her and gave his support along with a written recommendation that stated, "Simply put, she is the best community manager I have worked with period." Kelly has earned her CMCA, AMS and PCAM designations.
VICKI GALLAGHER, EXECUTIVE VICE-PRESIDENT
Vicki has twenty-five plus years experience managing community homeowner associations. She previously was the Executive Vice -President of a large national community association management company. Her and Kelly started their careers together and they are now back together as a TEAM that is among the most highly regarded in their field. Vicki's knowledge and work ethic is unmatched! Vicki has earned her AMS and PCAM designations.
BEN WHITE, OWNER AND CONTROLLER
Ben earned his bachelors of science degree with a concentration in accounting from The University of South Carolina. He has extensive experience within the community homeowners association accounting field. That experience includes public accounting and the preparation of audits and reviews for community homeowner associations. Ben is supported by the best accounting staff in the field. This is evident by the audits and reviews prepared by CPAs on behalf of the communities we serve.
OUR MANAGERS AND THEIR SUPPORTING STAFF
Ponderosa is proud of the fact that 50% of our managers have earned their PCAM designations. The PCAM designation is the highest professional recognition available nationwide to managers who specialize in community association management. Our managers and their supporting staff are experienced and have expertise in their field. Not only are they elite professionals in their field, but they also wear a smile under all circumstances. Their experience and expertise are acknowledged by the contractors and vendors who support their communities. Their homeowners and board members know their best interests always come first and are served on a daily basis.
MAINTENANCE DEPARTMENT
In 2019 we started Ponderosa Maintenance & Construction, LLC. This enabled us to provide a larger scale of maintenance & construction services in-house. We now control the quality and response times of the services our communities receive. Our Director of Maintenance is Ryan Kelley. He has fifteen years experience in the maintenance & construction field. His experience and his supporting staff enable Ponderosa to offer repairs and maintenance services that many community association management companies are required to seek outside vendors to perform.
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